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Burger King Reviews

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  • bk on airline hwy, b.r., la...

    Went there @ 9:40 p.m........had to wait in the drive-thru for fifteen minutes, when she finally asked for our order, she was flirting with my husband, once we got to the window n she seen us, she quoted us one price but gave change back for another.....which was too much change back....then we were asked to pull up b/c the fish was still cooking..but when we received our order it(fish) was not freshly cooked, we was an item short n the other item tasted like it was sitting there all day. The item we was not giving, we received but instead of tasting like nuggets , it felt like I was... More...
    (Restaurants, Fast Food, Coffee)
    johnson509's Picture   johnson509    0 Comments   Comments
  • Burger King : poor customer service

    Santana Salmon On Saturday February 14, 2015, my friend and I stopped by the Burger King outlet in Mandeville, Jamaica. I ordered two regular chicken sandwiches that comes with the mini juice. Now the cashier changed my order and added two large sodas without my permission. I just paid the difference to avoid a scene but I think that was bad customer service and in the future she should ask first, because the person may have the exact money and then it can be embarrassing. Maybe she was a bit tired as the place was a bit crowded and I did enjoy the sandwich but It need to be corrected going... More...
    (Restaurants, Fast Food, Coffee)
    Santana12's Picture   Santana12    0 Comments   Comments
  • Horrible practices

    BK in Pooler Ga, I sat in the Drive thru and watched an employee with extensions to her rear leaning all over the counter and her hair dragging right where the manager Shawn was standing beside her, her hair was not pulled back and all over the area where the food was being bagged from the pass through. I asked Shawn why she did not have her hair pulled back and what I saw he shrugged his shoulder and said he did not know of any rule like that, I explained that is health department rule he again shrugged it off and was not concerned about it all. More...
    (Restaurants, Fast Food, Coffee)
    cc912sav's Picture   cc912sav    1 Comments   Comments
  • poor service

    It is a shame that Burger King closed their resturant here in Cody, Wy. for about 5-6 weeks to remodel. It is very nice however, the staff needs a major overhaul. We go every Sunday evening but will be going someplace else from now on. It took 20 minutes last week and this week to get our food. Tonight we requested our money back and left and went to Wendys. There were only 4 other customers to wait on and a few in drive up. They are having trouble with the music and this week it blasted. Couldn't even talk over the noise. Here we have Wendys, Taco Juans, Arbys, McDonalds, several... More...

    (Restaurants, Fast Food, Coffee)
    SANDRAROGERS1's Picture   SANDRAROGERS1    0 Comments   Comments
  • great courtesy respect and with a smile

    i went to the burger king on memorial drive in chicopee ma n i went in to order n i had a good experience with the cashier herr name is madelyn very nice person she politely asked me hw was i doing n welcomed me to burger king in a very good manner i think that they should hire more ppl like this young lady named madelyn if u want your busi ness to move up then u should hire more employees with the right attitude More...
    felixperez1's Picture   felixperez1    0 Comments   Comments
  • burger king terrible service

    My boyfriend and I decided we really wanted burger king and decided to go. As we pulled up to the drive thru we weren't even greeted very politely but then we put in my boyfriends order and then lady just assumed we were done and gave us the total. She just kept trying to rush everything. We politely said we have another order and she didn't respond so we proceeded to say the order and she wrote it on the screen wrong. So we went to the window and told them it was wrong and what we really wanted. They then kept trying to rush everything. They then gave us our food not... More...
    (Restaurants, Fast Food, Coffee)
    kvanlaanen's Picture   kvanlaanen    0 Comments   Comments
  • Burger King Served Me A Frozen Chicken Burger

    After queing for 10 minutes we finally got to order. My partner had a Whopper and I had a Tendercrisp with cheese. (tendercrisp cost £6.39.) After waiting another 10 minutes for food it finally came. We had to clear a table before we could sit down (lack of service and poor hygiene) We finally started eating and I took a bite into my burger... I found that it tasted a little funny so took off the top thinking that maybe it was me being fussy with the cheese. No it wasn't the chicken was still FROZEN in the middle, it wasn't even a little cooked as it was still cold around... More...
    (Restaurants, Fast Food, Coffee)
    MellissaJay's Picture   MellissaJay    1 Comments   Comments
  • manager needs to learn people skills

    I visited the burger king on western and chicago ave the manager was very ghetto as she was busy texting and could not give me the right sauces for my nuggets that i requested there was two cars in the drive thru behind me and she was very nonchalant about it i refuse to visit this burger king i visited on 12/13/14 at 1:42 am i didn't pay for the food i left cause she was too interested in her phone i asked for her name and she refused to give it to me as i was pulling away i heard her say what this bitch want my name for so i backed up and as i was backing up she closed the window and... More...
    (Shopping, Chain Stores)
    ladyandgent's Picture   ladyandgent    0 Comments   Comments
  • horrible slow service

    Okay so I went in there to get an iced coffee. Took them 15 minutes to do so. And in the wrong cup. Also their driver doesn't work, at least I don't think so. The customer has to pakr their car out and let the worker take it to them. Also in the drive thru, they don't have a cash register so they go back and forth to the one up front. And homeless people stay around there, so it kind smells like cigarettes and dirty clothes. Horrible. Also not the safest place either. My friend almost got shot there. More...
    (Restaurants, Fast Food, Coffee)
    Samtheham13's Picture   Samtheham13    0 Comments   Comments
  • Great Service

    5597 Camp Rd, Hamburg, NY 14075 is my location I go to ever once in a whille. I love the morning and afternoon service when there is a certain employee working their. She is the nicest middle aged woman I have ever had serve me through a drive-thru window. Shes like the only reason I go back just so I can use a cheer up. The food is always good too and they have only messed up my order like 2 times since I've been going there for 6 years. More...
    (Restaurants, Fast Food, Coffee)
    Ken2234's Picture   Ken2234    0 Comments   Comments
  • Burger King is my NEW FAVORITE!

    I went to Burger King closest to my house to check out the new 1.49 10Pc Chicken Nugget, Completely expecting some burnt crispy pieces that a starving person would touch with a ten foot pole. My service may have been a little lousy (but hey, if I were being paid minimum wage to work at a fast food restaurant, I wouldn't be the happiest person either) My cheap college-kid-budget-satisfying meal of Value fry, drink, and nugget was PERFECT! Very fresh, delicious, and dare I say.. 300x better that Mcdonalds. Now my second visit food wise was just the same, but my drive through server was... More...
    (Restaurants, Fast Food, Coffee)
    cassidyhewitt's Picture   cassidyhewitt    0 Comments   Comments
  • The Final Straw

    Burger King WHAT ARE YOU DOING? Really, are you trying to go out of business? No thinking company would purposely take the tact that you are currently on & expect to last in the competitive fast food market. More on the overall complaints in a moment. But, first the experience of 9/2/2014 in Snellville, Georgia. It is 8:00 PM & an order is entered which includes french fries - french fries, not imported foie gras! 15 minutes later the counter associate tells us that "They are out of french fries" When questioned how this is possible, we are told that Tiffany, the new GM... More...
    (Restaurants, Fast Food, Coffee)
    tfdaggar03's Picture   tfdaggar03    0 Comments   Comments
  • Unprofessional

    In Shasta Lake CA at Burger King on Saturday, August 30, 2014. I have never been so appalled by the behavior of another individual known as the Manger Anna. While having our order taken the manger approached our order taker, I believe her name was Scarlett and proceeded to belittle and degraded her for taking our breakfast order five minutes after breakfast was over, after we explained to her an the manger that we had been standing in line over five minutes. This manager was extremely unprofessional in every way, and should not be in the position she is in, as she has no customer skills nor... More...
    (Restaurants, Fast Food, Coffee)
    familyman300's Picture   familyman300    0 Comments   Comments

    Burger King off 401 near Napanee. WORST service EVER! Waited over 20 minutes for my food while others who ordered after me were served. I ordered two standard burgers and one French fry with no special orders. The staff was incompetent and completely incapable of managing the task of servicing their clientele. I was in crowd of people who were also waiting. Everyone was frustrated. When I asked for my money back the staff got rude and confrontational. I felt threatened and finally just left without my food or money. WORST BURGER KING RESTAURANT EXPERIENCE EVER. Will never go back to... More...
    (Restaurants, Fast Food, Coffee)
    Boris1011's Picture   Boris1011    0 Comments   Comments
  • Complaint regarding food and drink served

    This happened on the 21st June 2014 at around 9.30 pm. Me and my husband were travelling from Dundee via Glasgow to Birmingham. We were at the Burger King in Glasgow Queen Street Train Station and were very disappointed with the service received. We ordered a meal each and I asked for a white coffee as part of my meal. When the order was served, I asked for some ketchup for the meal and the girl at the counter said it was inside the paper bag. So we took our meals and sat down inside the restaurant to eat. But were surprised to find that there was no Ketchup inside the bag. So my husband... More...
    (Restaurants, Fast Food, Coffee)
    Kaveri's Picture   Kaveri    0 Comments   Comments
  • Inconsistent Portion Sizes For Ice Cream Cones

    Burger King store: #1787 Date: 6/30/2014 Time: 6:27 PM Area: Drive-Through Problem: Inconsistent portion size for ice cream cones. Suggested solution: They should have to quickly weigh every cone on a gram scale, to make sure customers get a consistent product. One time you get a full, satisfying cone. The next time (such as today) you get two inch high ice-cream, with a girth that comes half an inch short of the cone diameter, all the way around. Then, because they're on sale for 50 cents, the staff acts like half a cone is fair, since it's half price. If there... More...
    (Restaurants, Fast Food, Coffee)
  • Burger King Inconsistent Portion Size For Ice Cream Cones

    Burger King store: #1787 Date: 6/30/2014 Time: 6:27 PM Area: Drive-Through Problem: Inconsistent portion size for ice cream cones. Suggested solution: They should have to quickly weigh every cone on a gram scale, to make sure customers get a consistent product. One time you get a full, satisfying cone. The next time (such as today) you get two inch high ice-cream, with a girth that comes half an inch short of the cone's diameter, all the way around. Then, because they're on sale for 50 cents, the staff acts like half a cone is fair, since it's half price. If... More...
    (Restaurants, Fast Food, Coffee)
    Consumer2's Picture   Consumer2    0 Comments   Comments
  • Burger Kings evening service

    My husband and I like Burger King the best of all the fast food chains.. the burgers and fries are very good. The service during the day is pretty good. Our complaint is the service in the evening. Pls hire more help and pay your employees better so we get better service! It's fast food..not sitting at a window for 10-15 mins waiting for it...very frustrating. We actually witnessed a customer pull out of the line and leave because it was taking so long....... More...
    Littleburger's Picture   Littleburger    0 Comments   Comments
  • Hatfield Galleria Rude Manager

    A man who looked like a manage judging by his attire, decided to throw me and a couple of friends out of the Burger King, when asked to provide a reason for doing so, as we did have an order in front of us on the table, and were not providing a large amount off ruckus, were just talking a bit loudly, he simply replied "I give no reasons, get out of my store!" This was in front of everyone in the Burger King, his name tag read "Hamza" I think. I hope this man receives a reprimand in order to learn how to treat customers correctly, or gets fired for this rude treatment. More...
    (Restaurants, Fast Food, Coffee)
    Szczesny's Picture   Szczesny    0 Comments   Comments
  • drive thru service

    the bk in new orleans ,la on canal street has the worst am drive through service in the city with no one in the drive through it takes these workers 10 mins. to get a #2 breafast ready so just think if 5or6 cars were waiting we'd had to order our luch while we were ther. sooooooooooooooooooooo sad now i started going next door to mcdonalds only because their service is faster but their food is still yucky!!! i love bk but those workers need free energy booster drinks for the morning crew. i'm more than sure when they get their paycheck they are quick and on time... More...
    (Restaurants, Fast Food, Coffee)
    jcpepper's Picture   jcpepper    0 Comments   Comments
  • Burger King- Worst Service Ever!!

    I was at the BK on Forest Home Ave. with my boyfriend once, and it took them 35 minutes for a shake, ice cream cone, and 2 fries. I'm not even exaggerating. When I walked up to to ask why it was taking so long, the cashier goes oh, you're still here? And handed me cold fries and melted ice cream. I was pissed. And its not like I was hiding in the back of the restaurant either... I was NEXT TO THE COUNTER. Twice we've tried this restaurant, and twice we were extremely disappointed. Never going back. More...
    (Restaurants, Fast Food, Coffee)
    Muzik2themax's Picture   Muzik2themax    0 Comments   Comments
  • Poor hygiene and customer service

    I went to the burger king at 146 new britain rd. berlin and the workers were very rude and giving you an attitude. I am a regular customer go there every morning and the workers for the morning crew just stand around and do not take care of the customers and talking bad about customer and saying that when they get mad a customer they spit on the food. I would like corporate to take action on this matter because this crew has now manners or customer service skills whatsoever starting with the store manager. More...
    (Restaurants, Fast Food, Coffee)
    lola123's Picture   lola123    1 Comments   Comments

Burger King Reviews By Product


Burger King Comments

soso92 says: (1 month ago)
it was the worst day of my food life
i went to burger king alain mall UAE and i bought that disgusting twin meals
it was the most horrible food they used the worst kind of burger with no cheese or tomato or anything just burger and bread i spent 64 dirhams for nothing i should have bought pizza

liz87 says: (5 months ago)
So... I was in the drive thru placing my order and I talked to whoever was working. I am positive that it wasn't the recording since he had already answered one question. I tried to give the rest of my order, no response. So I said it again, no response. Hello? Nothing. I said I can take my money elsewhere. Nothing. So I parked and went inside. I told the cashier 'Jon' about the drive thru. His response was to laugh at me. The manager was right behind him 'Victor' and didn't say anything at all. I wasn't given so much as an apology or any thing. Another thing was the store was disgusting. It wasn't meal rush time. It was very slow at the time. The floor wasn't swept. There was trash and spills by the soda machine. It was completely disgusting. I will definitely not be returning to that BK!

Billdacat says: (5 months ago)
The Big King is a little ripoff. I ordered it .. I will never order this 2$ hamburger for 3.80 again -- You call that thing a Big King? Come on!

bostermcgregor4050 says: (6 months ago)
These recipes varied from one another from the very beginning itself.As a result the burger will taste unique and one of a kind.

tarheelbeaner says: (6 months ago)
What's pretty sad is that they want to hear your comments but want you to do them through email. Great franchise. I like to talk to people not through email and text. Just call me old fashioned I guess. I'll never eat at the ones in Kernersville nc. Seems to me that the one on south main street has a Humm how you say a drug problem. No need to call it bk this one you don't even have to pull it up to the drive thru. Stop to get me and my wife a sandwich on a Saturday evening and the assistant manager comes up to me offering some" good stuff" then realizes I'm not the person he thought and continues to work. Remember we didn't even make it into the front door of the restaurant. .. Neither the less to find out by the NEW head manager that this is nothing new......... talked to the Dm district manager to him saying well we don't do RANDOM DRUG CHECKS..MAYBE I'm wrong but this is not good. So a couple weeks pass by and the fella is still there. Makes you wonder what they are really putting in your WHOPPER..I will never... I say ever eat at one of these stores again.

prayerwarrior says: (7 months ago)
My family has enjoyed eating at Burger King for many years now, but I am really disappointed that Burger King is showing support for the gay lifestyle.
We son not dislike or hate the Gay people, but the Bible teaches us to love the sinner, but hate the sin. Although they may think they may be living a lifestyle that is acceptable with others, the Bible calls that lifestyle sin.
I would encourage you to re-consider your decision to accept the gay lifestyle and continue with the family atmosphere we have enjoyed through out the years.
Until that time, my family and Christians alike that are aware of your stance, will no longer be a loyal customer of Burger King.

Prayer warrior

Paps62 says: (8 months ago)
Please bring Burger King to Big Spring, Texas. Big Spring, Texas is in the beginning of an oil boom and the town is really growing. Other business are coming right and left to Big Spring, Texas and a Burger King would really do well here. Big Spring, Texas sits at the cross roads of Hwy 87 and Interstate 20 just 45 miles from Midland, Texas. Y'all Come !

rasberryisthebest21 says: (1 year ago)

rasberryisthebest21 says: (1 year ago)
Please bring back Raspberry Iced Tea!!!! Now I have nothing to drink when I order. Thanks, Bye.

devorich20 says: (1 year ago)
If I owned a business and there was No customer Service No Sanitation No management no customer's I would shut it down There is a major problem with the way their company is run

cynthiabaham says: (2 years ago)
Burger King in Covington Louisana has the rudest manager I have come in contact with. I wrote the number on the receipt for the free whopper and she said I forgot to put the letters for the month. I had the date on the receipt which stated that I had bought the burger two weeks ago. Her attitude was just MEAN. I WILL NOT GO BACK THERE AGAIN!!!!!!

marelyc says: (2 years ago)
I loved that girl that works at the burger king u.s one and 27 av shes amazing I love how she speaks and fully attention is just amazing her name is HEYDI love her

campbesj says: (2 years ago)
My daughter and I went to the Burger King drive through. When we got home the fries was not in the bag for my grandchild. I called the store to try and get the problem resolved and was surprised at how much they did NOT care. The manager gave me her name several times and refused to take down my name. The conversation ended with her inviting me to come back....NOT!!! If I cannot get what I paid for then I'll go some place where I can.

khloe930 says: (2 years ago)
I am a recent ex employee for Burger King and will tell you I would never never never order food at night without telling them to cook eveything fresh. Bad enough during the day some managers and crew don't care and hold stuff for 2-3 times the hold times but at night most of the time (I hate to see how now) the restaurant doesn't close until 12 midnite and the broiler is apart and clean by 10pm. Which means at the location of #463 in the Pittsburgh PA area the meat and tender grill is sitting there for at least 2 hours all ready cooked and nasty for you to eat. Alot of places do this, how's this for appetizing, the meat is not only sitting there getting cold and old but the meat and grilled chicken is not even sitting in hold pans but either whopper boxes or salad containers or pancake platters. Also I have seen crew reheat fries/chicken/etc in the grease because they are too lazy to puton waste and cook fresh. How's that for food for thought?

1julzy says: (2 years ago)
Really do NOT like the new fries in bk. the only reason why I went because if their fries.!!!!

badservice1234 says: (3 years ago)

meeeeee says: (3 years ago)
Bk was great place to eat but not any more. Just had original chicken sandvich. The worst one in my life , it seems that chicken was fried month ago just wormed up and there is peace of old green salad on chicken. No taste, acttualyy worst taste ever. I will never go to bk again

rvando63 says: (3 years ago)
I live in Lees Summit Missouri, we have 2 Burger Kings here in town. Now how is it they constintly run out of bowls every weekend for the B.K breakfast bowls. If nobody there is smart enough to order more bowls when stocking supplies then I think I will take my buissness elsewhere,cause its quite clear the two managers here are a couple MORONS!!!

rvando63 says: (3 years ago)
I live in Lees Summit Missouri, we have 2 Burger Kings here in town. Now how is it they constintly run out of bowls every weekend for the B.K breakfast bowls. If nobody there is smart enough to order more bowls when stocking supplies then I think I will take my buissness elsewhere,cause its quite clear the two managers here are a couple MORONS!!!

Gamblor says: (4 years ago)
I just got a California Whopper from the BK in Westerville, OH. I should have known that I would receive barely any lettuce or guacomole, lots of mayo and tiny tomatoes. I really hate this particular Burger King. If I would have had my receipt still I would give them the survey they would not like. It just boils my blood when these cheapskate people work work there rip off consumers like myself. If I did not have to work I would drive back and get money back. Gggrrrr!!!

hobogin says: (4 years ago)
I go to the Burger King on 6001 NE Antioch RD in Gladstone, MO.
The host Debra is so polite but all the rest of the employee's are just about as bland as the food they serve. I think the was one time over a span of 5 years the french frys were hot and the rest of the time they are luke warm or cold.
I have given up on Burger King. Taco Bueno here I come.

sweetpae says: (6 years ago)
I was in your BLOOMFIELD N. M. store , we could not hear over the MEXICAN music. I thiught we where in AMERICA NOT MEXICO. HOW MANY AMERICANS DONT HAVE JOBS , THAT WE can give are jobs to UNAMRICANS. WHEN WE WALK INTO ANY PLACE IN AMERICA THEY SHOULD SPEAK ENGLISH! and then when I said something about,the language they thew are food at us. we will never go there again.!!!!!!!!!!!!!!!

TITU says: (6 years ago)

napo says: (6 years ago)
I was in your Melrose Park IL store
and what I experienced was very alarming,after standing at the counter for 2 minutes I began to time how much longer it would take someone to help me,it totaled 7 minutes in all for someone to take my order and heres the alarming part, it was one of the managers that was arguing with another manager and a employee about some issue looked right at me and never said a word like "I'll be right with you" nothing just let me stand there for 7 minutes,and O bye the way" there was no other customers in the store it was'nt like they were busy. finally when the manager came to take my order I had to repeat it 3 times because she could'nt focus on what I was ordering she was still mind locked on the issue that was taking place before she decided to come up to the counter to help me.Heres the best part she developed an attitude towards me because I corrected her on her behavior/service, after my food was ready to be baged she stayed at the register voiding out her mistakes instead of getting me on my way.As a restaurant GM myself I found this to be VERY alarming.If your sales are dropping in that store its not the economy its the pathetic management team thats running it, WHERES THE DISTRICT MANAGER ???????????

Lindy1 says: (6 years ago)
I visited store #361 was asked to wait for my 12 psc chicken stick combo and they would bring it out with my other order. 20 mins later they brought out my food and left without checking the bag. Sure enough when I got home, no Chicken stick combo! In the future,I will always check my bag before driving off. :(

thankyou2 says: (6 years ago)
I purchased a number 1 with onion rings,4 orders of chicken tenders and 3 small fries. Everything was stuffed in one bag and my onion rings were missing. I tried to call the store back and they never answered the phone. I didn't even receive a receipt. I would like to get my onion rings because I did pay for them. Store number 144

woodlarg says: (6 years ago)
i love eating at b.k. but i seen one of your cooks wipeing the sweat off his neck after making a buger. please make them wear gloves.please

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