Burger King Consumer Complaints All Reviews

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Burger King Reviews

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  • The Final Straw



    Burger King WHAT ARE YOU DOING? Really, are you trying to go out of business? No thinking company would purposely take the tact that you are currently on & expect to last in the competitive fast food market. More on the overall complaints in a moment. But, first the experience of 9/2/2014 in Snellville, Georgia. It is 8:00 PM & an order is entered which includes french fries - french fries, not imported foie gras! 15 minutes later the counter associate tells us that "They are out of french fries" When questioned how this is possible, we are told that Tiffany, the new GM... More...
    (Restaurants, Fast Food, Coffee)
    tfdaggar03's Picture   tfdaggar03    0 Comments   Comments
  • Unprofessional



    In Shasta Lake CA at Burger King on Saturday, August 30, 2014. I have never been so appalled by the behavior of another individual known as the Manger Anna. While having our order taken the manger approached our order taker, I believe her name was Scarlett and proceeded to belittle and degraded her for taking our breakfast order five minutes after breakfast was over, after we explained to her an the manger that we had been standing in line over five minutes. This manager was extremely unprofessional in every way, and should not be in the position she is in, as she has no customer skills nor... More...
    (Restaurants, Fast Food, Coffee)
    familyman300's Picture   familyman300    0 Comments   Comments
  • Burger King WORST SERVICE EVER!



    Burger King off 401 near Napanee. WORST service EVER! Waited over 20 minutes for my food while others who ordered after me were served. I ordered two standard burgers and one French fry with no special orders. The staff was incompetent and completely incapable of managing the task of servicing their clientele. I was in crowd of people who were also waiting. Everyone was frustrated. When I asked for my money back the staff got rude and confrontational. I felt threatened and finally just left without my food or money. WORST BURGER KING RESTAURANT EXPERIENCE EVER. Will never go back to... More...
    (Restaurants, Fast Food, Coffee)
    Boris1011's Picture   Boris1011    0 Comments   Comments
  • Complaint regarding food and drink served



    This happened on the 21st June 2014 at around 9.30 pm. Me and my husband were travelling from Dundee via Glasgow to Birmingham. We were at the Burger King in Glasgow Queen Street Train Station and were very disappointed with the service received. We ordered a meal each and I asked for a white coffee as part of my meal. When the order was served, I asked for some ketchup for the meal and the girl at the counter said it was inside the paper bag. So we took our meals and sat down inside the restaurant to eat. But were surprised to find that there was no Ketchup inside the bag. So my husband... More...
    (Restaurants, Fast Food, Coffee)
    Kaveri's Picture   Kaveri    0 Comments   Comments
  • Burger King Inconsistent Portion Size For Ice Cream Cones



    Burger King store: #1787 Date: 6/30/2014 Time: 6:27 PM Area: Drive-Through Problem: Inconsistent portion size for ice cream cones. Suggested solution: They should have to quickly weigh every cone on a gram scale, to make sure customers get a consistent product. One time you get a full, satisfying cone. The next time (such as today) you get two inch high ice-cream, with a girth that comes half an inch short of the cone's diameter, all the way around. Then, because they're on sale for 50 cents, the staff acts like half a cone is fair, since it's half price. If... More...
    (Restaurants, Fast Food, Coffee)
    Consumer2's Picture   Consumer2    0 Comments   Comments
  • Hatfield Galleria Rude Manager



    A man who looked like a manage judging by his attire, decided to throw me and a couple of friends out of the Burger King, when asked to provide a reason for doing so, as we did have an order in front of us on the table, and were not providing a large amount off ruckus, were just talking a bit loudly, he simply replied "I give no reasons, get out of my store!" This was in front of everyone in the Burger King, his name tag read "Hamza" I think. I hope this man receives a reprimand in order to learn how to treat customers correctly, or gets fired for this rude treatment. More...
    (Restaurants, Fast Food, Coffee)
    Szczesny's Picture   Szczesny    0 Comments   Comments
  • drive thru service



    the bk in new orleans ,la on canal street has the worst am drive through service in the city with no one in the drive through it takes these workers 10 mins. to get a #2 breafast ready so just think if 5or6 cars were waiting we'd had to order our luch while we were ther. sooooooooooooooooooooo sad now i started going next door to mcdonalds only because their service is faster but their food is still yucky!!! i love bk but those workers need free energy booster drinks for the morning crew. i'm more than sure when they get their paycheck they are quick and on time... More...
    (Restaurants, Fast Food, Coffee)
    jcpepper's Picture   jcpepper    0 Comments   Comments
  • Burger King- Worst Service Ever!!



    I was at the BK on Forest Home Ave. with my boyfriend once, and it took them 35 minutes for a shake, ice cream cone, and 2 fries. I'm not even exaggerating. When I walked up to to ask why it was taking so long, the cashier goes oh, you're still here? And handed me cold fries and melted ice cream. I was pissed. And its not like I was hiding in the back of the restaurant either... I was NEXT TO THE COUNTER. Twice we've tried this restaurant, and twice we were extremely disappointed. Never going back. More...
    (Restaurants, Fast Food, Coffee)
    Muzik2themax's Picture   Muzik2themax    0 Comments   Comments
  • Poor hygiene and customer service



    I went to the burger king at 146 new britain rd. berlin and the workers were very rude and giving you an attitude. I am a regular customer go there every morning and the workers for the morning crew just stand around and do not take care of the customers and talking bad about customer and saying that when they get mad a customer they spit on the food. I would like corporate to take action on this matter because this crew has now manners or customer service skills whatsoever starting with the store manager. More...
    (Restaurants, Fast Food, Coffee)
    lola123's Picture   lola123    1 Comments   Comments
  • Burger King Employees too Lazy to Deliver and Rude.



    On May 1st 2014 I placed an order for delivery via online; this was at approx. 1:00pm, at 2:00pm I received a call saying that the company contracted to process online credit card transactions had experienced technical difficulties and that the store had to cancel the transaction and if I wanted to receive the order I HAD to pay cash!! The employee who claimed her name was Chelsea decided to wait until the order was ready an hour later to tell me that they had issues with the system and couldn't process the order with a card. I know this was a lie because on a previous occasion in... More...
    (Restaurants, Fast Food, Coffee)
    jhickman05's Picture   jhickman05    0 Comments   Comments
  • Mould



    Mould!! Opened a chicken royal, to find a great lump of mould smack bang in the middle of the bun, then when complained the manager said he was unable to give me a refund and could only give me another one, as if I would want another one! The manager said the bun went out of date tomorrow, didn't need to know that but surely when they were wrapping the burger they would see the mould? Disgusting. More...
    (Restaurants, Fast Food, Coffee)
    Skadur's Picture   Skadur    1 Comments   Comments
  • Burger King -a below satisfaction. Columbus, GA



    at 10am, window order -ham and cheese croissant w/extra ketchup. sausage gravy biscuit w/2 orders of bacon. the server states, "we will give you ketchup packets. i said, "don't you do extra ketchup anymore"? she says, "yes ma'am". Bacon was greasy/crisp. I can smell the burn. croissant had some yellow crud, ham looked like old turkey meat (gray color), and ketchup on the edge, like the sandwich had been opened up from the prep section. did not look fresh, like it has been flattened. waiting at the window, I could hear a worker yell, "put ketchup... More...
    (Credit Cards, Finance, Banks)
    eborja's Picture   eborja    0 Comments   Comments
  • Horrible Service



    I went through the drive through for a cold soda and paid with a debit card. After being told the total was a little over a dollar I left and went home. After checking my receipt I realized they had charged my debit card for a sandwich, fries, and a large drink for over 7 dollars. I immediately called the store and talked to the manger who told me there was nothing he could do. I got treated as if it was my fault they had made a mistake. More...
    (Miscellaneous)
    jociebooh's Picture   jociebooh    0 Comments   Comments
  • Bad Customer Servise And you all are lier!!!!



    Hey!!! I really cant trust it u all Constumer Servise is too bad!!! U know that The promotion of The Hottest Deals ? When i went to the Burger King Near Leisure mall thr i wanna to order this set but u know the The ppl who serve us didnt take any paper about promotion to the constumers!!! Outside thr ady have a Big Billboard is showing us that have the promotion y the person dun even give the customer to see the paper just keep it in the counter and nd us to ask it is got Promotion of set Rm5.95 . The person only give us the paper wif a unlike face!!! This r a big centre thr have many... More...
    (Repair Services)
  • Bad Replacement



    I went to BK and ordered Satisfries. I love BK's Satisfries. However, when I got to work I found that they gave me regular fries and I was furious. I couldn't go back because I had just arrived at work. I am disappointed in all BKs. I love their burgers better than any other franchise but when I go to any BK it takes a long time to get your meal and it is always cold even you requested off the grill! The only time I received good service and food is when an executive was working there because he had a dress white long sleeve shirt. BK can be number one if they would hire have... More...
    (Restaurants, Fast Food, Coffee)
    christgirlie's Picture   christgirlie    1 Comments   Comments
  • Bogas



    Stop Scamming your costumers, with filing out or completing your $25.00 survey I completed @ times and never received you $25.00 offer. I just got a lot of other company Email or offers, I'm wasted time and now being bothered by all the other companies that Burger King put on Site. AND NEVER GOT TO THE AREA TO GET MY $25.00 COUPON. THIS IS A WAY TO GET COSTUMERS TO GO TO BURGER KING!!!! SEND ME MY $25.00 COUPON TO dab.1028@yahoo.com NOT HAPPY ABOUT THIS. HOPE YOU SEND MY $25.00 COUPON OR THIS IS JUST ANOTHER MARKETING SCAM. Dean More...
    (Advertising)
    eagles22's Picture   eagles22    0 Comments   Comments
  • Burger King employees not washing their hands



    My son and I went to Burger King in Fort Collins colorado on north college on 12/20/13. Before we left, I had to use the restroom. I entered the restroom right behind an employee. After the employee was done using the restroom she did no wash her hands. I am a nurse and I know the importance of good hand washing. There is a 20 second rule in handwashing to follow that includes using soap and water that needs to be taught to your employees. I am very concerned of the safety of our community due to the lack of good hand washing. I have a child that is immune compromised and to think that he... More...
    (Restaurants, Fast Food, Coffee)
    Morales's Picture   Morales    0 Comments   Comments
  • BK Manager short & rude



    I recently visited the Burger King in Texarkana on Stateline & it was truley the worst location on the area. The place is dirty (nowhere clean booths were available) the service from the cashier was rushed & very rude. Our food was cold (even my daughters nuggets in her kids meal)I asked to speak with the manager & a female came out that acted like she did not want to hear another complain (I'm sure she gets a ton) She didnt say a thing about the awful experience, just that they are short handed at the moment. Who cares, so hire more people! More...
    (Restaurants, Fast Food, Coffee)
  • Big King is a Big Rip-Off



    I recently purchased a big king. I was hungry and they handed me this smushed tiny burger. It looked like a whopper jr. I wouldnt of minded if it was on the dollar menu but it costs over 3.80. If i want something like a big mac i will just go to McDonalds. Its a shame because i like the way BK cooks there burgers. This is a tough economic time and you guys are seriously over pricing certain things. I know where not to go when im really hungry. Tony More...
    (Restaurants, Fast Food, Coffee)
    tclucci33's Picture   tclucci33    2 Comments   Comments
  • Poor everything



    Burger King derby connecticut. Do not waste your money. Just keep driving. If the poor service and disgusting facilities don't turn you off the food definitely will. I just got a chicken sandwich with rotten lettuce and a half broken bun. The whopper I got looks like it was just picked up off the floor. Really disappointing. Was really looking foreword to a good old fashioned whopper. I should have known when I saw the manager with stains all over him and whipeing his nose on his shirt. No wonder burger kings are shutting down . More...
    (Restaurants, Fast Food, Coffee)
    Rsanti's Picture   Rsanti    0 Comments   Comments
  • BURGER KING PAKISTAN



    This is with ref to the BK Franchisee rights given to MCR Pakistan. I would like to state my experience of BK Pakistan after being a huge BK Fan & always enjoying it during my travels to U.K, E.U, & UAE BUT BK franchisee here has down huge discredit to the BK Brand. Following is my experience & hundreds of more such complaints are circulating the Food Blogs of Karachi / Pakistan. Please urgently take to task & depute someone from your UAE Franchisee here as this company MCR has already destroyed Pizza Hut & then sold it to another Group. THE KING IS DEAD!!! BURGER... More...
    (Restaurants, Fast Food, Coffee)
    Mujtaba's Picture   Mujtaba    1 Comments   Comments
  • complaint on service



    I bought a whopper meal today and the service at the drive in was so slow I thought I was going to use up a tank of gas BEFORE they took my order. The cashier did not apologize for the slow service she did not even look at me when she gave me the order. when I asked if my whopper had cheese she nodded her head once. I asked her again about the cheese and again she nodded. Sorry folks but this seems all to common with this particular store so I won't be back to burger king again. The store number is 6133 served by Lamesha. More...
    (Restaurants, Fast Food, Coffee)
    sosnow123's Picture   sosnow123    0 Comments   Comments
  • BK too slow and uncaring



    This BK is always so slow and unfriendly. I try to avoid, but was in a hurry to get on the road and stopped. 10/18/2013 about 4:45 with 4 people. Every staff preoccupied. Took 15 minutes to get food. Staff was playing around. One guy walking around all cool high fiving staff, while we watied. Non one even cared. We got one order finally asked about the other, and it hadn't even been looked at. The girl that took order didn't even give us a look. Another girl finally helped, and they were out of fries. ONly one other table in the place. Talked to Mgr, and she gave us a... More...
    (Restaurants, Fast Food, Coffee)
    captain999's Picture   captain999    1 Comments   Comments
  • Rude Service



    Tonight, just abt 20 minutes ago I was at the New Falls Road location in Levittown Pa. First the greeting at the drive thru upon taking my order was robotic.i get to the window n paid, recieved my food and "I" thanked him. He then closes the window, no thank you, have a nice day then I realized he never gave me my change, I went bk through the drive thru n told them on speaker what happened, they say pull up. After waitiing another 5-6 minutes, the ssme grntleman just hands me my change, in which I say thank u n he AGAIN closes window w no apology or any response at all. I will... More...
    (Restaurants, Fast Food, Coffee)
    nunu1408's Picture   nunu1408    0 Comments   Comments
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