Burger King Consumer Complaints All Reviews

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Burger King Reviews

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  • No leadership or customer service

    I went to a Burger King on 95th and Quivira to make a order at 11:30 pm CST(I work nights and this was my lunch break) I had seen an employee in the restaurant so I pulled up to place my order but no one came over the speaker so after 5 minutes I said help is there anyone there no response I thought at least the manager would have answered me but no luck I waited another 5 minutes and still no response. So I drove up to the drive up window and say no one. They were open according to there sign posted with the hours. I would think that at least the manger would have done his-her job but not... More...
    (Restaurants, Fast Food, Coffee)
    Areaper's Picture   Areaper    0 Comments   Comments
  • Burger King Chicken Nugget Scamming

    After going to get some lunch, my daughter and I bought two tender crisp sandwiches which were fine. We also ordered a #12 20-piece chicken nugget meal. Everything was going well until we took our order and checked everything. Instead of 20 pieces, we got 6 in one paper bag, so we went back inside and informed the staff. The staff member that fixed our order said "oh, we were still cooking the others." Why would you call the order out if it's not finished? Not happy about that especially since it's happened THREE times now. More...
    (Restaurants, Fast Food, Coffee)
  • Burger King : poor customer service

    Santana Salmon On Saturday February 14, 2015, my friend and I stopped by the Burger King outlet in Mandeville, Jamaica. I ordered two regular chicken sandwiches that comes with the mini juice. Now the cashier changed my order and added two large sodas without my permission. I just paid the difference to avoid a scene but I think that was bad customer service and in the future she should ask first, because the person may have the exact money and then it can be embarrassing. Maybe she was a bit tired as the place was a bit crowded and I did enjoy the sandwich but It need to be corrected going... More...
    (Restaurants, Fast Food, Coffee)
    Santana12's Picture   Santana12    0 Comments   Comments
  • Burger King Gross, Gross, Gross

    Went to Burger King in Layton, Utah tonight and it was absolutely gross. The Big King was just 2 small burgers smashed together. I also ordered 2 of their "Premium Alaskan White Fish" sandwiches Both had to be trashed because they were so disgusting. What fish was on the sandwich was black and the rest was just overly salted breading, probably to hide the taste of the fish. I guess the few times that I do go to fast food restaurants, I will stick to either Wendy's or McDonalds. More...
    (Restaurants, Fast Food, Coffee)
    KatB79's Picture   KatB79    0 Comments   Comments
  • slow food not fast food

    The Burger King in my area is slow as hell. The person in line before us said he waited 15 minutes at the drive thru tonight and nobody came to window so he came inside. It then took 20 minutes to get a sandwich. They said we could not get ice cream because the machine was down, the meal was severely over-priced...could have gotten a large pizza for the same amount. The employees were basically goofing off in back instead of working. Burger King has gotten outrageously expensive and so not worth the money. More...
    (Restaurants, Fast Food, Coffee)
    courthyn's Picture   courthyn    0 Comments   Comments
  • horrible decisions

    I have been a Burger King customer since I was kid. This is the first time I drove away from BK. You need to keep a solid dollar menu during this economic crisis. You may make the profit now, but lose the war. You have a solid menu but you need a solid dollar menu for hard times. You van do it!!!! UNLESS you let some stupit executive mess up you business. Be the one that helps the hard working but struggling person. You will gain market date in the end!!!!!! More...
    (Government, Civil Services, Politics)
    eagleye123's Picture   eagleye123    0 Comments   Comments
  • WOW.

    Well, to begin with I'd like to say that I have worked in fast food for two years, so I know how fast food works. I'm not the type of person to complain, but this experience at burger king was just terrible. Well, when I came in there was a line of people, that was okay and understandable. There was only one cashier, and she was trying to expo the food, and take orders at the same time.. which can get frustrating when your the only cashier upfront. After waiting in line for maybe 10 minutes, I came up to the cash register, I thought I was about to order, but the cashier walked... More...
    (Restaurants, Fast Food, Coffee)
    bvaughan105's Picture   bvaughan105    0 Comments   Comments
  • Rude

    The burger king located at 11834 East Colonial Drive Orlando, FL 32826-4701 (407) 281-1164 The window lady was very rude...I probably go through that particular BK at least twice a week, and if not for sure, once EVERY sunday morning..I usually get a sausage biscuit and a Bk Mocha Joe, which i love every last sip of..but on this day, 8/18/11 I went for my Mocha Joe, and it wasnt sweet AT ALL!!! The window lady immediately put on a defensive face and demeanor once i mentioned how it wasnt sweet and i dont like it, and replied to me that they usuallyy arent that sweet, but she already put... More...
    amanda22's Picture   amanda22    0 Comments   Comments
  • complaint

    so do I have to order a whopper with cheese to get a burger with mustard lattuce onion and tomoato? I ordered a cheeseburger and got a bun, slice of cheese, and a pattie. To get that somewhere else I would have to ask for plain. so come on wendys and mcd's puts more on than that! I guess thats where I should go for a decent burger. More...
    hnimms's Picture   hnimms    0 Comments   Comments
  • tomatoes

    I visited my local Burger King. After I ordered a whopper, I saw a sign saying that there was a tomato shortage, and they had no tomatoes available. I found this remarkable, when the local Pizza Hut, McDonalds and cafe had tomatoes. Walmart locally had a good selection of tomatoes. I feel as if BK is exploiting this "shortage" and cheating it's customers. The sandwich was nasty without the tomatoes, and the price didn't decrease. More...
    (Restaurants, Fast Food, Coffee)
    truthranger's Picture   truthranger    2 Comments   Comments
  • Unhealthy bun choices

    When are are the Fast Food companies going to arrive into the 21st Century with their choice of bread that their products are served on? Our country's obesity problem is rampant. And yes many people and organizations blame the Fast Food companies. And those same Fast Food companies are indeed to blame for contributing to the obesity by not providing a Whole Wheat (or Whole Grain) alternative to the hamburger buns and muffins. Someone needs to lead the Fast Food chains into the health wars and offer healthier choices such as Sweet Potato french fries and Whole Wheat hamburger buns. More...
    (Restaurants, Fast Food, Coffee)
    kelkrypt's Picture   kelkrypt    0 Comments   Comments
  • Front House Attention

    While my friend and I were out shopping on Black Friday we decided to stop in at the Middletown, NY Burger King on Rte 211, store # 2071. The young person who took our order was very polite and professional. His name was Tyler. While waiting for our order to be processed, I noted that during the time we stood waiting 3 drive up orders were filled for each patron standing at the counter. The worse part was that when the order was finally placed on a tray there was not one clean table to sit at to enjoy it. We had to take our meals out to the car to eat in a clean environment. If... More...
    (Restaurants, Fast Food, Coffee)
    ChefRay's Picture   ChefRay    0 Comments   Comments
  • New Moon Crowns

    Yesterday I took my 3 children to Burger King for lunch and to let them play as a treat for getting school done in a timely manner. Of course, crowns were set out at every table and as I waited for our order my kids (ages 4,6 and 8) all went and got crowns. Man was I surprised when I sat down next to them only to discover the crowns were advertising a movie that is totally inappropriate for kids! Since my kids know nothing about this movie I did not take the crowns away, but truly feel that it is in very bad taste to use something like the crowns, that is primarily for your younger... More...
    (Restaurants, Fast Food, Coffee)
    smbrogers3's Picture   smbrogers3    0 Comments   Comments
  • Angry Whopper

    We really enjoyed the Angry Whopper commercial; however, this sandwich is not what it appears to be. We looked forward to tasting one. Your commercial showed onions and hot peppers, but there we no onions and only 3 small pieces of pepper. This sandwich is not at all hot - it's not even warm. We may buy another Whopper, but not the Angry Whopper, unless you change your recipe. More...
    (Restaurants, Fast Food, Coffee)
    pbrooks's Picture   pbrooks    3 Comments   Comments
  • Kids Meals & toys

    I think if you order an adult meal for your child that qualifies for a kids meal, you should be able to request a kid toy without having to pay extra for the toy. I have three children and sometimes one or two of them will get kids meals and the others get adult meals. Well of course being kids they want a prize. When I have asked they say well you have to pay for it. Well I just paid for an adult meal for a child. This has happened many times at Burger King. More...
    (Restaurants, Fast Food, Coffee)
    youngs5's Picture   youngs5    1 Comments   Comments
  • Burger King - Store #11850 5141...

    Burger King - Store #11850 5141 Sunrise Highway Bohemia, NY 11716 While I like Burger King in general, I have a complaint about the store located in Bohemia, Long Island (NY), right off Sunrise Highway. First, it was cold in the store. It was cold outside and I expected to be able to eat inside in warmth. It was probably warm for the food preparers but not for customers. As a matter of fact, I waited a few minutes to be waited on as the manager was on the phone but was looking at me and finally asked a worker to come to the register. But I am not going to complain about that.... More...
    (Restaurants, Fast Food, Coffee)
    mykenyce's Picture   mykenyce    0 Comments   Comments


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