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Burger King Complaint - Burger King Employees too Lazy to Deliver and Rude. - customer service
Burger King Complaint

Burger King Complaint

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Burger King Employees too Lazy to Deliver and Rude. - customer service


On May 1st 2014 I placed an order for delivery via online; this was at approx. 1:00pm, at 2:00pm I received a call saying that the company contracted to process online credit card transactions had experienced technical difficulties and that the store had to cancel the transaction and if I wanted to receive the order I HAD to pay cash!! The employee who claimed her name was Chelsea decided to wait until the order was ready an hour later to tell me that they had issues with the system and couldn't process the order with a card. I know this was a lie because on a previous occasion in which I placed an order, also via online, this time paying cash, was called 1 1/2 hours after I placed the order, 15 min. until closing time to see if still wanted the order, they forgot it was there. The laziness of the employees has left me with a bad taste and I refuse to give another penny to this company that thinks it good for business to hire employees who think they run the company and they can do as they please instead of complying to the paying customers request (which by the way is only to deliver the order which was placed). Burger King should know how their employees are costing them money and customers.


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