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Burger King Complaint - Burger King Inconsistent Portion Size For Ice Cream Cones
Burger King Complaint

Burger King Complaint

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Burger King Inconsistent Portion Size For Ice Cream Cones


Burger King store: #1787
Date: 6/30/2014
Time: 6:27 PM
Area: Drive-Through
Problem: Inconsistent portion size for ice cream cones.

Suggested solution: They should have to quickly weigh every cone on a gram scale, to make sure customers get a consistent product.

One time you get a full, satisfying cone. The next time (such as today) you get two inch high ice-cream, with a girth that comes half an inch short of the cone's diameter, all the way around.

Then, because they're on sale for 50 cents, the staff acts like half a cone is fair, since it's half price. If there were an option to include a picture of the rip-off cones we got today, I would.


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