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Burger King Complaint - Front House Attention
Burger King Complaint

Burger King Complaint

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Front House Attention


While my friend and I were out shopping on Black Friday we decided to stop in at the Middletown, NY Burger King on Rte 211, store # 2071. The young person who took our order was very polite and professional. His name was Tyler.

While waiting for our order to be processed, I noted that during the time we stood waiting 3 drive up orders were filled for each patron standing at the counter.

The worse part was that when the order was finally placed on a tray there was not one clean table to sit at to enjoy it. We had to take our meals out to the car to eat in a clean environment.

If B.K.'s emphasis is going to be on drive-up service, then they should close the eat-in section and go back to car hops. Even the windows at this location were filthy.


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