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Burger King Support Ticket - Montebello, California - Customer Service

Burger King Support Ticket - Montebello, California

Customer Service - Breakfast

Created By: iproduce1's Picture iproduce1 Last Reply: iproduce1's Picture iproduce1
Priority Level: [Low] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Breakfast

Ticket #248 @ BK #618 Cashier Daniel.
Date of purchase is 11-26-09 9:45AM

I ordered 2 breakfast and asked for a glass of water instead of coffee. Daniel said that he was not allowed to give me water. I've had water in other BK locations. I told him I've gotten water before and he said maybe somebody else here gives you water but I'm not allowed to. I visit this BK quite often, since when is it not OK to give water? I have to take my medication with my meals. If something this simple is going to be a problem, then I will not visit BK anymore and I will instruct my employees not to either. I personally think this is a stupid issue to lose customers over.


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